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General questions:
Discover the essentials of WhatsApp messaging templates, including their role in effective customer engagement, compatibility with the latest WhatsApp Business API, pre-built template options, and support for seamless setup and usage.
A WhatsApp template is a pre-approved message format required by WhatsApp for sending notifications, updates, and marketing messages to customers. These templates ensure compliance with WhatsApp's guidelines while helping you maintain consistent and professional communication. Our platform allows you to create and manage these templates easily, streamlining your messaging efforts.
Yes, our platform is fully compatible with the latest updates and features provided by Meta’s WhatsApp Business API. We continuously monitor and adapt to any changes, ensuring you always have access to the latest tools and enhancements.
Absolutely! Our platform is designed to accommodate businesses with multiple WhatsApp accounts, making it easy to switch between accounts, manage templates, and run campaigns seamlessly from a single dashboard.
Yes, our platform offers pre-built template examples to get you started. You can easily customize these templates to match your branding and messaging needs. You also have the flexibility to create entirely new templates tailored to your specific campaigns.
If you run into any problems during setup or while using our platform, our support team is here to help. We offer comprehensive guides, live chat support, and step-by-step assistance to ensure a smooth experience from start to finish.
License usage:
Explore guidelines for using our platform across client accounts, customizing messaging templates, renewing licenses, transfer restrictions, and compatibility with various business accounts.
Yes, you can manage multiple client accounts using our platform. It’s perfect for agencies or businesses handling messaging campaigns for different clients, all within a single interface.
Absolutely! Our platform allows full customization of templates and messaging workflows. You can tailor them to match your brand’s tone, style, and communication strategy.
Yes, our subscription model is monthly. Renewing your subscription ensures continued access to all features, updates, and support for the latest WhatsApp Business API.
No, subscriptions are non-transferable. Each subscription is tied to a specific account and cannot be transferred to another person or business.
Yes, our platform is compatible with a variety of hosting environments and business accounts, allowing flexibility regardless of your current setup.
Support & updates:
Explore guidelines for using our platform across client accounts, customizing messaging templates, renewing licenses, transfer restrictions, and compatibility with various business accounts.
You have access to updates and support for the duration of your active subscription. Renewing your subscription ensures continued access to the latest features, improvements, and dedicated support.
We provide comprehensive support, including live chat, email assistance, and detailed guides. Our team is here to help with everything from onboarding to resolving technical issues related to the platform.
If you run into any issues, you can reach out to our support team via live chat, submit a ticket through our support center, or access our extensive documentation for quick solutions.
We regularly release updates to improve performance, introduce new features, and ensure compatibility with the latest WhatsApp Business API changes. Updates are rolled out automatically to keep your platform running smoothly.
If your subscription expires, you will no longer receive new updates or have access to our support team. To regain access, you can simply renew your subscription at any time.